Frequently Asked Questions

Everything you need to know about your Paris Texas order.

Where does Paris Texas ship from?

All orders are processed and shipped directly from our warehouse in Italy to ensure the highest standards of quality control.

What is your return policy?

We offer a 14-day return window from the date of delivery. Items must be in their original condition, unworn, and with all security tags and packaging intact.

How do I determine my correct size?

Our footwear generally follows Italian sizing. We recommend checking the specific 'Size & Fit' guide on each product page, as some styles like our stiletto boots may run narrow.

Are duties and taxes included in the price?

For international orders outside of the EU, duties and taxes are calculated at checkout to provide a landed cost, ensuring no unexpected fees upon delivery.

How can I track my shipment?

Once your order is dispatched, you will receive a confirmation email containing a tracking number from our courier partners, such as DHL or UPS.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna or Apple Pay depending on your region.